{"id":30270,"date":"2026-05-24T23:38:48","date_gmt":"2026-05-24T23:38:48","guid":{"rendered":"https:\/\/arc.themeextension.com\/?page_id=30270"},"modified":"2026-06-11T20:08:14","modified_gmt":"2026-06-11T20:08:14","slug":"faqs","status":"publish","type":"page","link":"https:\/\/arc.themeextension.com\/de\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"\n

FAQ’s<\/h4>\n

Find answers to common questions about our smart home solutions, product specifications, installation requirements, and support services. We’re here to help you make informed decisions with confidence.<\/p>\n

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FREQUENTLY ASKED QUESTIONS<\/h4>\n \t\t\t\t\t\t\n\t\t\t\t\t\t\t\t1. What core industries does ARC Technology Co Ltd serve?\t\t\t\t\t\t\t<\/p>\n

We provide high-precision engineering and automation hardware for both industrial sectors and residential smart home environments. Our expertise ranges from RF signal integrity and power monitoring to robust mechanical hardware for professional building applications.<\/p>\n

\t\t\t\t\t\t\t\t2. Are your smart home products compatible with major ecosystems?\t\t\t\t\t\t\t<\/p>\n

Yes. Our latest solutions are engineered for Universal Connectivity, focusing on interoperability through the Matter standard. We also fully support established protocols including Zigbee, BLE (Bluetooth Low Energy), and Wi-Fi to ensure seamless integration with your existing devices.<\/p>\n

\t\t\t\t\t\t\t\t3. What quality certifications do your products hold?\t\t\t\t\t\t\t<\/p>\n

Quality and safety are our highest priorities. Our manufacturing facility in Shenzhen is ISO certified, and our products carry globally recognized certifications including CE, UL, FCC, RoHS, and REACH, ensuring they meet rigorous international safety and environmental standards.<\/p>\n

\t\t\t\t\t\t\t\t4. Does ARC Technology provide custom engineering (OEM\/ODM) services?\t\t\t\t\t\t\t<\/p>\n

Absolutely. We act as a critical bridge for global brands in Europe and North America. Utilizing our Taiwanese R&D and Global Production model, we provide comprehensive support from initial design and rapid prototyping to final installation and manufacturing scaling.<\/p>\n

\t\t\t\t\t\t\t\t5. How do your solutions support energy efficiency and sustainability?\t\t\t\t\t\t\t<\/p>\n

We specialize in Precision Energy Management. Our hardware provides high-precision power monitoring down to the micro-amp level, allowing utilities and consumers to track, analyze, and optimize their energy usage to meet global sustainability goals.<\/p>\n

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Industry Standard Integration<\/h4>\n

ARC hardware is engineered to support a unified ecosystem, bridging the gap between diverse smart devices. By utilising globally recognised communication protocols, we ensure that all solutions remain interoperable, secure, and ready for the future of automated environments.<\/p>\n

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CONTACT US<\/h4>\n

HEADQUARTER<\/strong><\/h4>\n \t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

4F.-2, No.26, Wuquan 2nd Road, Xinzhuang District, New Taipei City 248022, Taiwan<\/p>\n

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Phone:<\/strong> +886-2-2299-1130
\nEmail:<\/strong>\u00a0arc.service@arctech.com.tw<\/p>\n

MANUFACTURING<\/strong><\/h4>\n

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406, Floor 4, Building E, Hongrongfa Industrial Park, No. 460 Xiangshan Avenue,Luotian Community, Yanluo Street, Baoan District, Shenzhen, Guangdong, China,<\/p>\n

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Phone:<\/strong> +86 (0)755-27680200<\/p>\n

SEND US AN EMAIL<\/h4>\n

Do you have questions about how we can help your company?
Send us an email and we\u2019ll get in touch shortly.<\/a><\/p>\n\n

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