FAQ’s

Find answers to common questions about our smart home solutions, product specifications, installation requirements, and support services. We’re here to help you make informed decisions with confidence.

 

FREQUENTLY ASKED QUESTIONS

1. What core industries does ARC Technology Co Ltd serve?

We provide high-precision engineering and automation hardware for both industrial sectors and residential smart home environments. Our expertise ranges from RF signal integrity and power monitoring to robust mechanical hardware for professional building applications.

2. Are your smart home products compatible with major ecosystems?

Yes. Our latest solutions are engineered for Universal Connectivity, focusing on interoperability through the Matter standard. We also fully support established protocols including Zigbee, BLE (Bluetooth Low Energy), and Wi-Fi to ensure seamless integration with your existing devices.

3. What quality certifications do your products hold?

Quality and safety are our highest priorities. Our manufacturing facility in Shenzhen is ISO certified, and our products carry globally recognized certifications including CE, UL, FCC, RoHS, and REACH, ensuring they meet rigorous international safety and environmental standards.

4. Does ARC Technology provide custom engineering (OEM/ODM) services?

Absolutely. We act as a critical bridge for global brands in Europe and North America. Utilizing our Taiwanese R&D and Global Production model, we provide comprehensive support from initial design and rapid prototyping to final installation and manufacturing scaling.

5. How do your solutions support energy efficiency and sustainability?

We specialize in Precision Energy Management. Our hardware provides high-precision power monitoring down to the micro-amp level, allowing utilities and consumers to track, analyze, and optimize their energy usage to meet global sustainability goals.

Universal Connectivity

Industry Standard Integration

ARC hardware is engineered to support a unified ecosystem, bridging the gap between diverse smart devices. By utilising globally recognised communication protocols, we ensure that all solutions remain interoperable, secure, and ready for the future of automated environments.




CONTACT US

HEADQUARTER

4F.-2, No.26, Wuquan 2nd Road, Xinzhuang District, New Taipei City 248022, Taiwan

Phone: +886-2-2299-1130
Email: arc.service@arctech.com.tw

MANUFACTURING

406, Floor 4, Building E, Hongrongfa Industrial Park, No. 460 Xiangshan Avenue,Luotian Community, Yanluo Street, Baoan District, Shenzhen, Guangdong, China,

Phone: +86 (0)755-27680200

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    Global Engineering & Local Support

    FIND OUR COMPANY

    ARC Technology bridges the gap between high end R&D and global distribution. Whether you are looking for a trusted OEM/ODM partner or technical support for our pre-integrated building modules, the team in Poland is positioned to serve the European market with precision and speed. Visit headquarters or reach out to schedule a technical consultation.

    Visit our headquarters or reach out to schedule a technical consultation.

    Why Clients Select ARC Technology Co Ltd

    ARC Technology Co Ltd provides industrial solutions through precision engineering and adherence to international standards. Our operations are governed by rigorous quality management systems to ensure every project meets specific technical requirements and safety protocols. We focus on delivering durable results that support long term operational efficiency for our partners.


    ISO-9001-new


    ISO-14001-new


    UKCA-new


    CE-new


    FCC-new


    RoHS-new


    UL-new


    ETL-new


    REACH-new

    Reliability

    ARC Technology Co Ltd is an established partner providing stable and consistent industrial engineering solutions.

    Quality

    We integrate high service standards with a comprehensive understanding of international technical and safety regulations.

    Performance

    Our structured methodology protects client interests and ensures all technical objectives are achieved efficiently.

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